Services Provided:
Dog Boarding
Per night @ $39.00
For stays 10+ nights @ $34.00
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Additional dogs per night @ $34.00
Additional dogs 10+ nights @ $29.00
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**Additional $10 per night per dog during peak seasons
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Drop off or Pick up - within 15km @ $16.00
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Payment:
Payment is by e-transfer, PayPal, cheque or cash
10% of the boarding cost is paid upon confirmation of booking
40% of the boarding cost is paid before drop-off
Balance of the boarding cost is paid before pick-up
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Cancellation policy:
Any time prior to 7 days of the booking - 100% refund of the deposit
Within 7 days of the booking - 50% of the deposit
Within 24 hours of the booking - No refund of the deposit
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Drop-off & Pick-up are between the following hours:
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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Before or after these hours would require a drop-off the evening before or picking up the morning after.
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Boarding is based on 24 hours with a 4-hour grace period. After that, a $20 daycare fee applies.
For example, if you drop off at 9:00am, pick-up should be before 1:00pm on the last day.
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For stays of 10 days or more, this fee does not apply. Feel free to drop off & pick up any time between the operating hours.
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Flea Treatment
Services Provided:
Boarding Costs:
Per night $69.00
For stays 10+ nights $65.00
Additional dog per night $65.00
Holiday Rates* $79.00
*Per dog, Friday, Saturday & Sunday nights during Stat Holiday weekends and Dec 23rd - Jan 2nd.
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Pick up OR Drop off from your home - within 15km @ $25.00
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All prices are PLUS 5% GST
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Payment:
Payment is by e-transfer to info@happystays.ca
50% DEPOSIT is paid upon confirmation of booking.
Payment is required to hold your space. If payment is not received, your space is not guaranteed.
Balance of the boarding cost is paid BEFORE PICK UP.
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Cancellation policy:
Any time prior to 7 days of the booking - 100% refund of the deposit
Within 7 days of the booking - 50% of the deposit for the first 5 days plus the remaining balance is refunded
Within 24 hours of the booking - No refund of the deposit for the first 5 days. The remaining balance is refunded.
If your trip ends earlier than anticipated - the same 7-day/24 hour cancellation policy applies.
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Drop Off & Pick Up
Drop-off & Pick-up times are between 8:00am and 9:00pm
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Before or after these hours would require a drop-off the evening before or pick-up the morning after.
An additional night would be added to the booking.
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Extended Care:
Nightly rates are based on a 24 hour time period from drop-off to pick-up.
Extended Care @ $50 will apply if the end time on the final day of the stay is more than 8 hours later than the start time on the first day of the stay
Example: If you drop off at 8:00am, pick up would be before 4:00pm on the final day. Any time after that would incur an Extended Care fee of $50
Things to bring:
Their harness if they use one.
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Food - please always bring a little extra - travel delays sometimes happen!
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Treats - we have treats too, but it’s best to stick with your dog’s favourite.
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Bed and/or crate with a small blanket, t-shirt etc that smells of you.
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Medication, personal supplies etc
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No need for a leash, raincoat, bowls, toys etc as we have lots here.
If there's an emergency:
While I don’t anticipate any injury or illness with your dog, please know that should anything happen while they’re in my care, I have it covered.
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My usual protocol is to contact you and/or your emergency contact, advise of the situation, ask what you’d like me to do and, if necessary, take your dog to the vet.
In the event of an emergency, I will take your dog to the vet immediately and contact you as soon as possible.
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A liability waiver and Vet Release form are required to be completed prior to the initial stay.
Your dog needs to be on flea preventative treatment like Advantage™
If a dog arrives and is found to have fleas, they will be quarantined pending immediate pick-up either by you or your emergency contact. The first 5 days' deposit will be forfeited.
If immediate collection isn't feasible, they will be bathed and given Capstar treatment. There will be a $250 fee to cover the treatment, all other guests' flea baths and the house being treated & deep cleaned.
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We take flea prevention & treatment very seriously.
Our Maggie had a wonderful stay with Helen and her family. Daily photos and videos kept us up to date, she was clearly having a good time. Helen was very thorough in learning about Maggie’s routine, her likes and dislikes. It was so nice that the whole family played a part in her care.
We will certainly book with Helen whenever we go on vacation, cannot recommend her enough.
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Rick M. - parent to Maggie a 13-year old Cairn Terrier